Effective Date: June 7, 2025
This Privacy Policy outlines how BitForward ("we", "our", or "us") collects, uses, and protects your personal information when you visit https://bitforward.io (the “Website”) or engage with our services.
We are committed to respecting your privacy and protecting the personal information you share with us. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Interpretation and Definitions
Personal Information
Means information about an identifiable individual (e.g., name, email address, IP address).
Service
Refers to the Website and services provided by BitForward, including web design, UI/UX, SEO, audits, and related consulting.
You
Means an individual using our Website or communicating with us through it.
2. Information We Collect
We collect the following types of information:
a. Information You Provide Directly
When you submit a contact form or communicate with us, we may collect:
- Your name
- Your email address
- The content of your message
b. Automatically Collected Information
We may collect limited technical data such as:
- IP address
- Browser type and version
- Referring pages
- Date and time of access
This data is used solely for basic diagnostics, traffic analysis, and to maintain site security.
3. Use of Personal Information
We may use your personal information to:
- Respond to your inquiries
- Provide services you request
- Improve our Website and service offerings
- Comply with legal obligations
We do not sell or share your personal data with third parties for advertising or analytics.
4. Cookies and Tracking Technologies
Our Website uses cookies to:
- Enable basic functionality (e.g., form submissions)
- Remember your cookie preferences
You may disable cookies via your browser settings, though this may affect your experience.
5. Disclosure of Information
We may disclose your personal information:
- If required by law or regulation.
- To respond to valid legal requests by public authorities (e.g., court orders).
- To protect our rights, property, or users.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Contact form data is typically stored for up to 12 months, unless otherwise required.
7. Data Storage and Security
Your data may be stored on secure servers operated by our hosting providers (e.g., Webflow, Cloudflare, Netlify, Vercel) located in Canada or other jurisdictions with comparable privacy protections. We use industry-standard measures to protect your data, but no method is 100% secure.
8. Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you.
- Correct or update your information.
- Withdraw consent or request deletion (subject to legal retention obligations)
To make a request, contact us at: privacy@bitforward.io
9. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it.
10. Third-Party Links
Our Website may link to external sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.” Your continued use of our Website signifies your acceptance of the updated terms.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Email: hello@bitforward.io
Website: https://bitforward.io
